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ICBC

No Cost to Patients for Auto Accident Injuries

By following these steps, which include reporting the accident to ICBC, visiting our clinic within the 12-week timeframe, providing the required information, and adhering to your personalized treatment plan, you can access ICBC coverage for your auto accident injuries without any out-of-pocket expenses. Our dedicated team is committed to providing exceptional care and assisting you in navigating the ICBC claims process smoothly. Your well-being and recovery remain our primary focus, and we are here to support you every step of the way on your healing journey.

To receive ICBC coverage, please follow these steps:

Step 1 : Obtain an Insurance Claim Number


Contact ICBC at 604-520-8222 to report your accident and initiate the claims process. Once the accident is reported, ICBC will provide you with an Insurance Claim Number, which is essential for receiving insurance benefits.

Step 2 : Appointments


Please call the clinic at 604-336-9610 or make a reservation through the website. When you visit us, please bring the following information:

- Your ICBC insurance claim number
- Your first and last name
- The date of your auto vehicle accident

Providing these details will help us streamline the process and ensure accurate documentation for your ICBC coverage. It's important to note that according to ICBC guidelines, your first treatment must commence within 12 weeks from the date of your auto vehicle accident.

Step 3 : Treatment and Documentation


Once ICBC has approved a patient's claim for the initial 12 weeks of recovery, the cost of treatment will be covered by ICBC. However, please note that depending on the nature and severity of the auto accident, additional treatment sessions may be required beyond the initial 12-week coverage period. If such a need arises, our dedicated support staff will communicate with the patient's ICBC claims adjuster and seek approval to continue with the treatment plan. We prioritize patients who have been diligently following their personalized treatment plan and demonstrate genuine or urgent needs, and ICBC can grant approval based on these circumstances.

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